Privacy Policy

How we collect, use, and protect your information

Contents
Last updated: 9/1/2025
Introduction

At CloudDogg, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services.

We believe in transparency and want you to understand exactly how your information is handled when you interact with our cloud services and training programs.

Information We Collect

We may collect personal information such as your name, email address, phone number, and company details when you:

Visit our website
Sign up for our services
Contact us for support or inquiries
Subscribe to our newsletter
Use our chatbot or support features
Make payments for services
Participate in training programs
How We Use Your Information

We use the collected information to:

1
Provide and improve our services
2
Communicate with you about our products and services
3
Respond to your inquiries and support requests
4
Process payments and maintain financial records
5
Send you marketing and promotional materials (with your consent)
6
Comply with legal and regulatory obligations
7
Analyze usage patterns to enhance user experience
Payment Processing

For service payments and other transactions, we use secure third-party payment processors. Here's how your payment information is handled:

Payment Security

  • We use Stripe for secure payment processing
  • Payment card data is never stored on our servers
  • All transactions are encrypted and PCI DSS compliant
  • We only receive confirmation of successful payments

Payment Records

We maintain records of payment transactions for accounting, tax compliance, and business administration purposes. These records include transaction IDs, amounts, dates, and associated service orders but do not include sensitive payment card details.

Data Security

Technical Measures

  • SSL/TLS encryption for data transmission
  • Secure cloud infrastructure (Vercel)
  • Regular security audits and updates
  • Data encryption at rest and in transit

Organizational Measures

  • Role-based access controls
  • Staff training on data protection
  • Incident response procedures
  • Regular backup and recovery testing
Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service. These services include:

Google Analytics

Website analytics and user behavior tracking

Vercel

Website hosting and infrastructure

Google Tag Manager

Marketing analytics and conversion tracking

Email Service Providers

Communication and notification delivery

Cloud Storage

Secure document and application data storage

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. All third-party services are selected based on their security standards and compliance with applicable data protection laws.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Delete your personal information
Object to data processing
Restrict data processing
Data portability
Withdraw consent at any time
File a complaint with authorities
Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “last updated“ date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@clouddogg.com
📍
Address: 123 Cloud Street, Tech City, TC 12345, United States